At MAGICKLASS, we are committed to providing our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we are here to help.
Once your returned item is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
If you need to exchange an item because it is defective or damaged, please contact us at [email protected] and we will guide you through the process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund policy, please feel free to reach out to us at [email protected] or call us at (555) 123-4567.